Café Assistant – Honda Letchworth

Norton Way Motors Ltd is a multi-franchise Company representing Honda, Mazda, Peugeot, Nissan and Skoda & Kia in West London & Hertfordshire areas. The ethos behind Norton Way is focused on providing excellent customer service and 'being the best'. We recognise that all our employees are individuals and embrace the ideas and variety that this brings. Our policy is to employ a diverse and flexible workforce that reflect our customers and potential customers requirements and we aim to train every employee to achieve and deliver customer excellence in everything they do.

Café Assistant – Honda Letchworth

Salary: Meets National Minimum Wage.

Location: Norton Way Honda, Letchworth Garden City, Herts

Hours:  Monday to Friday 12 midday to 5pm (5 hours per day)

We are looking for a Café Assistant to join our team within our busy Honda dealership in Letchworth.   The role is to provide beverages and snacks to customers in a timely and efficient manner, ensuring the highest level of customer service and hygiene at all times.

Key Responsibilities;

  • Food and drinks preparation, with minimum wastage, utilising the highest levels of hygiene practices as identified by Catering regulations and guidelines.
  • Serving customers (staff and external customers) in a friendly and helpful manner.
  • Food and drink ordering, maintaining records relating to orders, consumption and stock.
  • Maintain cleanliness of the café at all times.
  • Undertake a supervisory role when required
  • Account for all cash and cheques received in relation to the operation of the café and to safeguard Company monies at all times.


  • Previous catering experience is preferred although not essential as full training will be given.

Essential Skills;

  • Friendly and approachable
  • Outstanding levels of customer service and communication skills
  • Proficient level of Maths 

In return we offer additional benefits such as flexible holiday, a child care voucher scheme, contributory pension scheme and our Norton Way rewards portal offering retail discounts across the UK. Employees are also given preferential rates on vehicle purchases, servicing and parts. We take great pride in our workforce holding a quarterly employee award to further recognise and reward our top achievers.


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