Norton Way Motors Ltd is a multi-franchise Company representing Honda, Mazda, Peugeot, Nissan, Skoda and Kia in West London & Hertfordshire areas. The ethos behind Norton Way is focused on providing excellent customer service and 'being the best'. We recognise that all our employees are individuals and embrace the ideas and variety that this brings. Our policy is to employ a diverse and flexible workforce that reflect our customers and potential customers requirements and we aim to train every employee to achieve and deliver customer excellence in everything they do.
Salary: £20,000 - £25,000pa (This will vary according to experience)
Location: Letchworth Garden City, Herts, SG6
Hours:Monday to Friday 8.00am – 6.00pm, Alternate Saturday Mornings 8.00am – 12.30pm
We have an opportunity for an experienced Warranty Administrator to join our busy aftersales team. The role is too submit all warranty claims and complete of all paperwork relating to the warranty process in line with manufacturer standards. Ensuring all the necessary information is obtained and the highest level of customer satisfaction is achieved at all times.
Understand and follow the franchise working practices checklist and ensure that anything not adhered to is reported immediately to your line manager.
Keep up to date with all Franchise bulletins and literature
Skills and Experience
In return we offer additional benefits such as;
•Flexible holiday scheme
•Child care voucher scheme
•Contributory pension scheme
•Rewards portal offering retail discounts across the UK.
•Preferential rates on vehicle purchases, servicing and parts.
•We hold a quarterly employee award to further recognise and reward our top achievers.