Used Preparation Technician - Letchworth

Norton Way Motors Ltd is a multi-franchise Company representing Honda, Mazda, Peugeot, Nissan & Kia in West London & Hertfordshire areas. The ethos behind Norton Way is focused on providing excellent customer service and 'being the best'. We recognise that all our employees are individuals and embrace the ideas and variety that this brings. Our policy is to employ a diverse and flexible workforce that reflect our customers and potential customers requirements and we aim to train every employee to achieve and deliver customer excellence in everything they do.

Used Preparation Technician - Letchworth

  • Salary: £23,000 with OTE of £29,000 (negotiable dependent on experience)
  • Location: Letchworth Garden City, Herts, SG6
  • Hour: Monday to Friday 8.30am to 5.30pm. Every other Saturday 8.00am to 12.00pm

We are looking for a fully qualified and experienced Used Preparation Technician to join our busy preparation team. You’ll be responsible for carrying out inspections, repairs and services to a range of vehicles.  We are fully committed to quality and excellence in everything that we do, as such a willingness to strive to be the best in everything you do is a must.

Key Responsibilities;

  • Plan, carry out, check and test all work undertaken to the highest possible standards, ensuring maximum efficiency and utilization of time.
  • To work effectively within the workshop to ensure excellent standards of customer care and satisfaction at all times.
  • Correctly interpret instructions from the repair order, follow all documented quality procedures and to comply with repair instructions and stipulated settings and tolerances from the manufacturer
  • Record time worked on each job.
  • Accurately report and record work done and tests carried out, immediately reporting any further works required or vehicle faults, following documented procedures.

Experience and Qualifications

  • Qualified to NVQ Level 3 or equivalent
  • 1 years plus experience as a qualified technician
  • A full UK driving licence

Essential Skills

  • Ability to achieve high productivity and efficiency
  • A high level of accuracy with excellent attention to detail
  • Team player with a positive and can do attitude
  • Self-motivated and customer focused
  • Excellent communication skills
  • Ability to deliver customer distinction at all times

In return we offer additional benefits such as flexible holiday, a child care voucher scheme, contributory pension scheme and our Norton Way rewards portal offering retail discounts across the UK. Employees are also given preferential rates on vehicle purchases, servicing and parts. We take great pride in our workforce holding a quarterly employee award to further recognise and reward our top achievers.

Enquiry Form